The Power of Experience, Redefined

This new edition of CX Magazine takes you inside the strategies reshaping how brands connect with today’s hyper-demanding customers. From Nespresso’s sensory retail experience to Worten’s digital-first approach and Petros’ human-centered service model, discover how these trailblazing companies are turning every interaction into an opportunity for loyalty and growth.

You’ll also explore:

How AI, emotions, and creativity are fueling the next wave of brand loyalty A behind-the-scenes look at Atento Conversations and the future of hyper-personalized engagement Insights from leaders redefining CX with purpose, innovation, and a human touch

Don’t miss this issue packed with inspiration, trends, and real-world use cases.

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